PPEP evaluation and development

Evaluation supports PPEP development, taking an evidence-based approach and incorporating qualitative, quantitative, and mixed-methods research techniques. It provides information on program processes as well as intended outcomes, relying on participant feedback to continually improve the program. 

Program evaluation

Evaluation is an important component of program planning and helps to determine:

  • the process of implementing a program
  • the impacts of the program
  • how to improve
  • the achievements of the program’s objectives

Multi-component approach

Through the multiple components of the program, including chart review, multi-source feedback tools, prescribing data, and examining practice information, the program provides feedback related to a physician’s professional performance on the following areas:

  • clinical practice
  • prescribing of controlled medication
  • feedback from colleagues, non-physician co-workers, and patients
  • guidance on office management and medical device reprocessing

Through this multi-component approach, the program provides external evaluation of clinical practice and helps identify unperceived needs. Program feedback and educational support are provided to help physicians meet appropriate and current standards of practice throughout their professional lives.

Feedback surveys

Participant feedback is an essential part of evaluating the program. It helps inform understanding of participants’ experiences with the program, and their success and barriers in making and maintaining practice improvements.

All information collected through the surveys is anonymized before being used for program development and evaluation.

Participant feedback on assessments is captured through surveys sent at different intervals of the assessment process:

  • A survey is emailed to a participant two weeks following the interview with their peer assessor
  • The focus is on the assessment process and experience with the assessor
  • A survey is emailed to a participant three months after they have been sent their Performance Review and Action Plan (PRAP)
  • The focus is on the assessment process and post-assessment follow-up activities
  • A survey is emailed to a participant one year after they have completed their assessment
  • The focus is understanding the assessment experience, and changes or improvements made to practice since participation
  • A survey is emailed to the medical director following an office assessment
  • A survey is emailed to participants following a medical device reprocessing assessment

Assessment outcomes

Examining data on program participants and outcomes is another essential component of program evaluation. The program strives to collect the most accurate registrant and practice information as possible, which heavily relies on accurate registrant self-reporting, both through the ALRF and the PPEP pre-visit questionnaire. Data is also collected and collated on prescribing, MSP billing, assessment outcomes including peer assessor feedback, and other registrant data. This helps form a wider picture of practices in BC, see trends and patterns, and informs decision-making.